A mobile app designed for internal use at Bell Mobility. Assistive to managers and team leads who use operation statistics to better understand field service technician performance.
Coaching two UX designers at Bell Mobility through user testing, as well as in the UI design of the app was where I had major involvement. Bell Mobility had concepts but couldn’t get the user flow to be accepted by it’s users, which were all internal employees. I re-did the user testing phase with some design changes, and designed the entire UI according to Bell Mobility’s branding guidelines.
My Thoughts & Experience
Working with a large corporation such as Bell Canada revealed how slow projects move along in a corporate environment. It was interesting to see that large, recognized organizations like Bell still use very old design processes and methodologies to produce apps that are targeted for current or future use.