An online marketplace that connects individuals and business owners to unskilled help in their local area. Two separate apps were designed. One for individuals posting jobs, and another for individuals tending to those jobs.
Leading a team of UX designers in a start-up atmosphere, I had major involvement in testing the flow of new features, coming up with innovative ways to accomplish unique problems, and was fully responsible for the UI design of both apps.
My Thoughts & Experience
This idea was faced with many challenges where the user experience had to be considered off of the screen, which was entirely new for me. A great example of this is how to ensure job posters have the best experience when interacting with people who want to do their job. Situations like this happen outside of the app and are incredibly important to the user experience. Coming up with ideas on how to design the apps in a way where the decisions made on-screen would affect the experience off-screen was an eye-opening discovery.